Chapter 1:Shipping Batteries by air（FAQ）

I have to say that this kind of experience is of great significance for us to ensure 

that we provide customers with efficient and professional shipping services.

The best part is that our company has a professional team familiar with 

customs rules and regulations.

Paperwork is an essential part of the cargo transportation process. 

We are familiar with battery import tariffs in most countries 

and provide product classification, paperwork and tariff consulting services.

For who are not engaged in freight forwarding business, most people do not know 

the entire process of cargo transportation.

They sometimes have questions about certain aspects of cargo transportation,

In order to solve these problem,we provide customers with free consulting services.

We attach great importance to each customer's question, 

because we believe that this is a necessary link before transportation 

to eliminate customers' worries.

2. Pick up service

We focus on every detail of the supply chain, 

including before the goods arrive at our warehouse.

In addition to transportation services, we can provide customers with pick up services. 

As long as you need, we will arrange the driver to pick up the goods for you at any time.

We can verify the weight, size and packaging of the goods for you. 

The pick-up staff will take photos or videos to ensure that the goods are in your operation.

3. Door to door delivery service

Air freight door-to-door service is the choice of more and more customers.

Therefore, we have cooperative agents in almost all countries and 

can provide you with back-end delivery services.

In most countries, we have cooperative agents who can provide 

you with door-to-door service.

First of all, when the air transported batteries arrive at the airport, 

our customs clearance agent will accurately declare and clear customs based on

the information provided by the customer. 

At the same time, provide documents to the customs to verify the relevant tariffs.

If it is the DDP trade clause, we will pay customs duties for you 

and give the tax bill to the consignee.

Secondly, after customs clearance and tax payment are completed, 

we will arrange vehicles and staff to pick up the goods at the airport and verify 

whether the goods are damaged.

You can rest assured that we have professional hazardous goods trucks 

and equipped with professional transfer tools to ensure that your goods 

will not be damaged during the delivery process.

Whether your goods are lithium batteries, lead-acid batteries, 

energy storage systems, etc., 

we will be equipped with different and professional vehicles for delivery.

Finally, we will make an appointment with the customer in advance for the delivery time.

After the goods are transported to the customer's designated address, 

we will check whether to provide the customer with unloading services 

according to the customer's terms of service.

If your terms do not include unloading services, it does not matter. 

When the goods arrive at your designated address, 

you can communicate with the truck driver about additional unloading services. 

Of course, this will incur an actual expense.

4. Goods insurance

In the process of international transportation, there are many uncertain factors, 

including weather, aircraft failure, etc., which may cause damage or loss of cargo.

In this case, we always require customers to buy insurance during air transportation. 

In addition, batteries are high-value goods, and insurance is even more necessary.

You can rest assured that we have cooperation with insurance companies 

and can provide you with lower insurance rates.

If you have a large quantity of goods, we will provide a more favorable insurance rate, 

and the amount of insurance compensation can be insured 

according to your requirements.

5. Provide air waybill timely

We are well aware that the air waybill is not only the basis for customs clearance 

and delivery, but also the basis for you to track the goods.

The air waybill is the basis for transportation. 

You can check the status of your parcel based on the air waybill.

At the same time, we will also provide the status of the shipping package 

of different airlines. 

So that you can know the shipping status of the package.

Before sending out the air waybill, 

we will give you a copy of the bill of lading for verification.

In any case, we will provide you with the air waybill on time to ensure that 

you can track your goods at any time.

6.Duty in advance

We have a professional team that is very familiar with international trade rules, 

and we have cooperative agents in most countries.

Not only can it provide customers with assistance in customs clearance 

and consulting services, but also provide customers with tariff prepayment services.

Can I receive the tariff bill or voucher paid by you?

Absolutely okay. 

All our tax payment procedures are based on the legal requirements of the destination

to ensure that your goods are properly declared throughout the entire process.

We are familiar with battery tariffs in most countries, and we can serve you better.

If you have other questions about tariff prepayment, 

you can consult on the website at any time.